Author Topic: Problem with ego-c battery  (Read 3991 times)

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Offline DanC101

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Problem with ego-c battery
« on: October 06, 2012, 12:55:10 AM »
I charged my battery up and had been using it for less than half a day when it started 'playing up' I know it's got charge as it usually lasts a full day but I tried to charge it again just to make sure. When I plugged it in the charger light was staying green and the light on the battery flashed, so that must mean it's fully charged so I tried to use the battery again and now it wont even turn on.

I know it's not the charger as I have tried another and it's the same on that one, please help, the battery is only 6 weeks old and has always been looked after, thankfully I have ordered a spare battery but until that arrives I can't vape  :'(

Offline Kenneth131

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Re: Problem with ego-c battery
« Reply #1 on: October 06, 2012, 06:13:04 AM »
press and hold the button for 20 seconds and then click it 5 times think it's something like that to reset it. if it will come one just use it until it's flat if not let us know. you know it has the 5 click on off though. just in case

Offline DanC101

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Re: Problem with ego-c battery
« Reply #2 on: October 06, 2012, 09:34:39 AM »
Just tried to do that reset and there is still no life, the only way I can get any flashes from the battery is when I plug it in, it will flash a few times and then stop but the charger is saying it's fully charged.

Offline ceekay

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Re: Problem with ego-c battery
« Reply #3 on: October 06, 2012, 09:43:16 AM »
Have you tried cleaning the contacts on both the battery and charger?
Sometimes if the contacts are dirty the battery will flash when you connect
it but the charger light will stay green.


My name's Julie and I'm a vapaholic! ;)

Offline DanC101

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Re: Problem with ego-c battery
« Reply #4 on: October 06, 2012, 10:10:49 AM »
Just cleaned the battery and charger with a cotten bud but it's still the same, battery flashes when I plug it in but charger light stays green and the battery wont turn on when I try.

Offline StevieD

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Re: Problem with ego-c battery
« Reply #5 on: October 06, 2012, 01:42:00 PM »
Sounds like it may be a broken connection inside so the switch is not activating the battery.  :(

Offline DanC101

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Re: Problem with ego-c battery
« Reply #6 on: October 06, 2012, 04:24:15 PM »
Sounds like it may be a broken connection inside so the switch is not activating the battery.  :(

So is the light on the charger not going red because the battery is fully charged?

Is there anyway of opening the battery to try and fix it or could I claim under warranty?

Offline ceekay

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Re: Problem with ego-c battery
« Reply #7 on: October 06, 2012, 04:35:03 PM »
The warranty is 28 days, so thats out if the battery is 6 weeks old.

There is one more thing that you could try, just in case the battery is actually
flat but just not connecting with the charger. Use a straightened out paper clip
or something similar, slide it down the side of the centre pin on the battery and
then just gently (really gently)  nudge the centre pin back and forth a couple of times.
Sometimes this moves it just a mm or two and allows for it to connect with charger.

If that doesn't work then I wouldn't know what else to suggest :(


My name's Julie and I'm a vapaholic! ;)

Offline DanC101

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Re: Problem with ego-c battery
« Reply #8 on: October 06, 2012, 04:51:59 PM »
The warranty is 28 days, so thats out if the battery is 6 weeks old.

There is one more thing that you could try, just in case the battery is actually
flat but just not connecting with the charger. Use a straightened out paper clip
or something similar, slide it down the side of the centre pin on the battery and
then just gently (really gently)  nudge the centre pin back and forth a couple of times.
Sometimes this moves it just a mm or two and allows for it to connect with charger.

If that doesn't work then I wouldn't know what else to suggest :(

Just tried that, the pin moved up a little but it still wont work, looks like it's dead  :'(. My new battery came in the post today, that was going to be a spare so it's a good think I oredered it, just gone through a load of juice catching up on last nights missed vaping lol. I'll consine the old battery to the bin and get another ordered on pay day.

Thanks for the help everyone  :D

Offline ceekay

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Re: Problem with ego-c battery
« Reply #9 on: October 06, 2012, 04:57:42 PM »
Aw that's a shame, sorry to hear that, I was really hoping it might work
after nudging the centre pin :(
Batteries normally do last loads longer than that though, I have one thats
still working after 18 months.

I'm pleased you got your new one though ;)


My name's Julie and I'm a vapaholic! ;)

 

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